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CREATING GREAT PLACES TO WORK Website Speaking Assessments Shop Contact UPCOMING WEBINAR  Understanding the Role EQ Plays in Performance Today’s hyper-paced, team-oriented and global work environments require strong and effective personal skills. Emotional intelligence is the ability to sense, understand and effectively apply emotions to be more collaborative and productive with others. Emotional Intelligence is often cited as the fundamental difference in superior decision making, performance and employee engagement. More info. 12:00-12:30 February 20 Register Now! Want To Boost Your Team's Creativity?  Try This... When planning a brainstorming session with your team, nothing is more intimidating than staring at that blank flipchart. You can kick off your brainstorming with this new concept developed by an author/writer. This will gear up your team with this fun activity and get them in creative mode.   Concept of Newspaper Blackout   The idea is based off the idea that it’s more fun to cross things off than to come up with something entirely new. The writer that created it used the idea to help his brain block since he was having a hard time coming up with ideas for short stories. Newspaper Blackout makes it seem more like a game than actual work.   How to Play the Game   The game is actually quite easy for your team. Gather a few essential supplies such as black markers and newspapers. To play the game, follow these simple steps:   1.    Find an article you like 2.    Draw a box around words or phrases you like 3.    Cross of the words you don’t like 4.    Use the marker to black out all the words except the ones you put a box around 5.    You’ll be left with a poem of the words and phrases that you like   How to Use Newspaper Blackout to Boost Creativity   If you want to use this concept for your brainstorming session, here are some ideas to get you started:   Rip out pages of popular newspapers such as The Wall Street Journal and the New York Times or other popular papers in your area  Come up with a specific assignment related to what you’re goal is for having a brainstorming session. For example, come up with a question such as, “Why is the customer always right       Divide your team into groups of 2-6 people Give them the supplies and instruct them how to play the game  The overall goal is for their “poem” to answer the question. Have them picture something in their mind of what the assignment is to them and then look for specific words or phrases that match that picture If a team gets stuck, try giving them a different newspaper article   Remember, while this can be a useful tool, the main goal is for your team to have fun so don’t take it too seriously! ~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved. How To Handle It When An Employee Quits It’s the day that’s bound to come around eventually. The day one of your favorite employees decides to leave the nest. As you stare at their written notice they just handed you, you try your best to look supportive as they start explaining why they’re leaving. How To Respond When Your Team Member Quits It’s inevitable. No matter how good of a leader you are, you’re going to have team members quit. If you’re a good leader you’ve invested time training and molding your team members into high performers. In doing so, as their skills and confidence builds, their desire to continue moving up will grow. Knowing how to respond when they give you their notice is an important leadership skill. Provide Support And Ask Questions Your conversation needs to remain supportive and upbeat. Yes, you can share that you’re sad to see them go, but follow that up with some positive questions that show you care. Asking the why, what, where, and when is okay. These can help you find opportunities to potentially keep them on the team. If they don’t wish to talk details, respect that and end the conversation on a note of support. Let them know that their opinion matters to you and that your door is open if they’d like to talk about anything at a later time. Treat Them The Same You want to show them that your care for them is not conditional, so treating them the same is vital. If you penalize them during their final days at your company, you could undo the years of time investment and caring that you put into them while they were under your leadership. In addition, sending someone out the door in a negative way could have far reaching consequences. Not only could your company take a hit with negative employee review, but you should also consider the fact that you may end up working together again in the future. Or who knows, maybe one day they’ll even be your boss. Celebrate The Win It may not feel like a win after your favorite employee turns in their keys or ID badge. The truth though is that you’ve done your job right. Leaders cultivate a culture of growth. If your mentorship and training helped another person to grow and further their career, that’s a testament to your leadership skills. You’ve done a great job in helping them in their career and you should celebrate the win. ~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved. Employee Surveys Can Reduce Employee Retention Employee Retention Surveys Often times, organizations use surveys to boost staff retention. The term “staff retention” refers to a company’s ability to retain employees. Companies that offer employee surveys tend to have a much higher staff retention rate. Employee surveys give employees the opportunity to express their thoughts and concerns, offer company feedback, and simply be honest with their experience working in that given organization. Website Refer a person to one of our DISC certification classes and get either $300 in cash or $350 worth of assessments! Your referral must actually register and pay for the training class. Advanced DISC Training Program (2-Day Master Class) April 21-22 (Atlanta) July 21-22 (Atlanta) Oct 20-21 (Atlanta) Visit our website Online DISC Certification Training Webinar  Includes Facilitator Materials NEW CLASS TIMES February 3, 10, 17, 24 (12-1:30 ET) March 2, 9, 11, 16 (12-1:30 ET) April 13, 20, 27, 29 (12-1:30 ET) More info Visit our website DISC Self-Study Training Program This DISC self-study program allows you to move at your own pace at the comfort of your home or office. This program includes online video recordings, printed materials, password protected website and a reference manual explaining the DISC language. In addition to the DISC self-study program, we also have Driving Forces and Emotional Intelligence training. Visit our website Emotional Intelligence (EQ) Training & Certification  Our emotional intelligence training program is delivered by Jennifer C. Zamecki, an Accredited Certified Professional Coach who has a wealth of knowledge and 20 + years of experience using these tools in both large global organizations & small companies.  Visit our website Why We Are the Best Organization for Your Hiring and Talent Management Solutions Thanks for Reading! The Navigator Newsletter is the free newsletter from Greg Smith the Lead Navigator, author, speaker and organizational development consultant, along with his team of experts at Chartcourse.com. If you like it, please forward a copy to a friend.    Our other websites include BehaviorProfile.com , HighPerformanceOrganization.com and WoodSmithWeb.com Privacy ‌ ‌ ‌ ‌ SUBSCRIBE TO OUR NEWSLETTER Copyright © 2019. All Rights Reserved.  VISIT OUR WEBSITE

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