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Kamu menerima notifikasi ini karena kamu terdaftar sebagai Doni (bltr.moto@gmail.com) di Twoo. Berhenti langganan. Massive Media Match NV, Emile Braunplein 18, 9000 Ghent, Belgium BE0537240636. info-id@twoo.com

Online Learning


Online Learning Courses

Improve Employee Learning With Our Online Management and Leadership Training Programs

59 Different Courses
Customized Versions Available
Healthcare | Office | Industrial
$49 per course


Star Service

STAR Service teaches the process and skills they need to provide customers with positive memorable experiences. The clear, practical, four-step STAR Service Process, coupled with the communication skills taught in the course, help your employees not only to transform negative and neutral customer experiences to positive and memorable transactions, but also to reaffirm and enhance long-term relationships-the foundation of business success.
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Providing Performance Feedback 

Providing Performance Feedback focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. The audiences for this course are team leaders, supervisors, and first-line managers. Providing Performance Feedback shows the way of conducting an effective evaluation. First, relevant performance standards are established. Then the team member's own performance evaluation is solicited. This accomplished, the stage is set for a summary evaluation that will be clear and credible to the team member.

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Essential Skills of Communication

Essential Skills of Communicating (ESC) provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity.

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Take a free preview of all 59 available courses.                                    

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