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Website       Speaking        Assessments       Free Resources       Store      Contact  How to Attract, Retain and Motivate Your Workforce Webinar Many people have asked us to repeat this webinar from November. The key to success for our businesses is attracting, hiring and retaining skilled people. Author and business consultant Gregory P.Smith will outline a talent management strategy that provides a road map for not only attracting and keeping talented employees, but for motivating and engaging them to achieve a higher level of performance and engagement. Greg will provide many tips, practical ideas, and easy-to-implement advice for creating a motivating, high-retention culture. Greg will be joined with Jennifer C. Zamecki from Well-Run Concepts as a panelist. There is no charge for this webinar. Limited to 100 people.   Click here to register    Date and Time Tue, Jan 26, 2016 3:00 PM - 4:00 PM EST Emotional Intelligence (EQ) Training & Certification  What's your EQ? What is the EQ of your team? Emotional Intelligence training came into the spotlight when Daniel Goleman published his seminal work "Emotional Intelligence, Why It Can Matter More Than IQ."  Research over the last 20 years has shown that individuals who have developed their Emotional Intelligence are between 40-122% more effective, especially in roles that require influencing and guiding other's choices (such as leaders, sales and customer service). By using the Emotional Quotient (EQ) assessment this emotional intelligence training & certification program translates to all aspects of business and personal life. This program can assist novices to seasoned professionals. More information on the certification program Download an Emotional Intelligence (EQ) Sample Report  Certified Customer Service Leader (CCSL) - 3 Days April 11-13, 2016 Minneapolis, MN  Empower yourself and your representatives with the Service Quality Institute informative and insightful customer service certification workshop: a three-day seminar dedicated to the nuances, strategies, and keys to successful customer interactions. Gain the validity and recognition necessary to advance in your career, or strengthen your management group with sessions designed for both trainers and leaders. Investment: $999 More information DISC CERTIFICATION TRAINING CHOOSE THE RIGHT OPTION Master DISC Training Program (2 Days) February 23-24 (Raleigh-Durham) | March 8-9 (Atlanta) | May 10-11 (Atlanta) More Information DISC Certification Training - Live Online Webinar Choose the month you would like to attend February 1, 3, 8, 10 | March 1, 2, 7, 9 3:00-4:30 ET  More Information Personal Engagement and Motivation Certification Training Upcoming Class Dates   Self-Study DISC Training Program More info      Contact us about discounts for Military/Veterans Government & Education DISC Alumni Call or email us for more information. 800-821-2487 or 770-860-9464 TRAINING MATERIALS Greg's Best Selling Books Power-Pack Bundle Save 50% $47.95  More info Online E-Learning Courses Advance your career by learning the critical skills needed to become an excellent manager.  $49 per course Course completion certificate included. Sample "Resolving Conflict" Video Clip BROWSE OUR ONLINE CATALOG The Best Icebreakers and Teambuilding Exercises Book Energize your meetings and training programs with our incredible collection of 85 team building exercises and icebreakers.  More info VISIT OUR WEBSITE SUBSCRIBE TO LIST FORWARD EMAIL Copyright © 2015. All Rights Reserved.

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