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3 Reasons Our Leaders Are In Trouble😩👎

CREATING GREAT PLACES TO WORK
NOW HEAR THIS!
My wife and I spent a few days at an incredible hotel recently. Upon checking in, we dropped off our bags and took a seat in the lobby to enjoy the view of the lake. A few minutes later a service person named Susan introduced herself and began a friendly conversation. She asked us why we were staying at the hotel. I said, “We are here for our wedding anniversary.” With a very big smile she told us, “Congratulations. Let me get you some champagne.” Wow!
Later that evening a knock at the door caught us by surprise. Greeting us again was Susan. This time she surprised us with a luscious piece of cake carefully presented on a plate and in icing was this inscription, “Happy Anniversary.” 

Now, that is what I call great customer service.

Please, please, please take 3 minutes and answer this survey. It is only 8 questions long.


Greg Smith
Founder and President
Chart Your Course International Inc.
770-860-9464
STAY TUNED -- LATEST UPDATES
  • Look for a new website. We are updating the appearance and format of www.Chartcourse in the next week or two.
  • Check out our latest blog posts.
COMMUNICATE BETTER USING THE DISC STYLES
Individual behavior styles have a direct impact on our interpersonal relationships at home and at the workplace. Individuals differ from each other in four different ways. This webinar will provide you many tips on how to communicate and understand each other better. Discover a more complete understanding of yourself and others.

Handouts included when you register for the webinar.

September 12
1200-12:45 PM ET

3 Reasons Why Our Leaders Are In Trouble
A surprising majority of people in the workplace believe the world is currently in a leadership crisis. People in positions of power seem less and less competent to lead and more and more arrogant about the positions they hold. Here are some reasons we believe our leaders may be in trouble.

1. An Obsession With Results

Today's result-driven world has caused our leaders to become obsessed with the bottom line. No longer are they focused on the process of getting to those results, they are simply driven by profit and results. This can lead to a workplace with a toxic environment where positive production hangs by a flimsy thread.

Leaders should be just as focused on the process as they are the end result. Establishing a healthy work environment and focusing on the basics will become more beneficial to the company in the long run. When all you focus on is profit and income, you lose sight of the factors that cause those outcomes.

2. Failing to Adapt

Companies and the teams working in them being a well-oiled machine is one of the oldest metaphors in business. However, just as technological advances change the way those machines run, cultural advances change the way our businesses run. Organizations are a well-oiled machine, but they are a machine that is ever changing.
Unfortunately, not all leaders realize the importance of being able to adapt to the times. Just because something worked a decade ago, or even just five years ago, doesn’t mean it’s going to work today. A successful leader is willing to change, adapt and implement new leadership styles that keep their team running like a well-oiled machine.

3. We’re Working Harder Not Smarter

As Americans, we have a ‘the grind never stops’ mentality that has been engraved in us since we started elementary school. While other cultures around the world have found success in adopting a ‘less-is-more’ approach, we continue to push ourselves on a daily basis. It might be time to consider working smarter, not harder.

Studies have shown that a decrease in the number of hours can help increase employees productivity. The idea behind it is an employee who works less will be more energized, motivated and will be less likely to burn out. Perhaps it’s time for leaders to reconsider how we view the American workweek.

Not All Hope Is Lost

While leaders may be losing the faith of their contemporaries, not all hope is lost. There are steps leaders can take to improve what’s going on around them.
~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved.
Tell Us About Your Hobby
Studies show having a hobby makes you more creative at work. We would love to learn more about you and your hobbies. Send us a picture and a description of your hobby. With your permission, we will post it on a page on our website.

We will randomly select one of the submissions and you will get one of Greg's cutting boards as a prize. Email it to Greg.
Do This Every Day To Be A Good Boss
A surprising majority of people in the workplace believe A good boss can become something much more than just a boss to their employees. A good boss can leave a life-long impact both in the workplace and outside of the workplace. There a couple of easy tasks you can do at least once a day to become the best boss you can be.

Remember the Basics

As you climb the ladder, it can become easy to forget the basics that got you to the top. Every morning on your way to work, try to remind yourself of the ‘who’, ‘what’ and ‘why’. This will help you remember why you work your tail off on a daily basis and it will help keep you motivated.

Remember the ‘who’. Who are the people you hope your service helps? Remember ‘what’. What is it that your product helps accomplish? Remember ‘why’. Why do you wake up every morning to provide your service to your loyal customers?

Work With Your Employees

One of the most important abilities a boss has is their availability. Make yourself available to your employees. Doing so will create an open work environment that encourages communication between everyone.
Be a listener and a helping hand for your employees. Help them when they need it and let them know they can always come to you for help. More importantly, ask questions. By seeking information you’re obviously more likely to get it.
Trust Your Employees and Work Hard

As the boss, it’s easy to try and do everything yourself. However, even though there’s a reason you got to where you are, nobody's perfect. Don’t be afraid to delegate work to your employees. They will appreciate the trust you have in them.

Even though you may have reached the top of the totem pole, remember what it took to get you there and continue to work hard. Don’t put off small tasks, the quicker you accomplish them the smaller the chance they become a nuisance down the line. Keep an open mind and continue to try and learn as much as possible about your profession. You can never stop growing and improving!

You Can Become a Great Boss

By remaining focused and putting trust in your employees, you can become a great boss who sticks with their employees forever. Get the best out of your employees while continuing to grow yourself! Try all of these tips at least once a day to become the best boss you can possibly be.
~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved.
Our DISC online assessment is an invaluable behavior profiling system that teaches users how to identify— and use to their advantage—
the predictable aspects of communication. Based on the research of Dr. William Moulton Marston, DISC is the most widely used behavior profiling tool of its kind,supported by decades of research and validation. Whether you’re the member of a large or small organization, our DISC reports offer the greatest accuracy for a range of dynamic business applications…
Advanced DISC Training Program
(2-Day Master Class)

May 21-22 (Atlanta)
August 13-14 (Atlanta) November 12-13 (Atlanta)





Online DISC Certification Training Webinar 
Choose the month for you to attend:

September 9, 16, 23, 30 October 7, 14, 16, 28
November 4, 11, 18, 21

3:00-4:30 ET

DISC Training Program – Self-Study DISC Program
This DISC self-study program allows you to move at your own pace at the comfort of your home or office. This program includes online video recordings, printed materials, password protected website and a reference manual explaining the DISC language.
Emotional Intelligence (EQ) Training & Certification 
Our emotional intelligence training program is delivered by Jennifer C. Zamecki, an Accredited Certified Professional Coach who has a wealth of knowledge and 20 + years of experience using these tools in both large global organizations & small companies. 
Why Chart Your Course International is the Best Organization for Your Hiring and Talent Management Solutions
Thanks for Reading!
The Navigator Newsletter is the free newsletter from Greg Smith the Lead Navigator, author, speaker and organizational development consultant, along with his team of experts at Chartcourse.com. If you like it, please forward a copy to a friend. 
 
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