Rabu, 31 Oktober 2012

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4 Insiden Unik Saat Jokowi Sidak
Gubernur DKI Joko Widodo hampir setiap hari melakukan sidak. Tak ada yang tahu ke mana dia bergerak. Tak jarang, sidak Jokowi pun menimbulkan momen-momen unik tertentu.
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Musisi Indonesia, Yuk Lebih Mencintai Bahasa Indonesia
Kalau didengarkan lebih jelas, terdapat cukup banyak lirik dalam lagu-lagu Indonesia yang tidak sesuai dengan kaidah bahasa Indonesia. Kekeliruan demikian akan semakin tampak jelas dalam isi buklet…
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Saat ini sdg diadakan Press Conference Program Baru TRANS TV .. Dihadiri juga oleh para artis2 pemerannya loh tweeps..
TRANS TV @TRANSTV_CORP Saat ini sdg diadakan Press Conference Program Baru TRANS TV .. Dihadiri juga oleh para artis2 pemerannya loh tweeps…
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A Good Day To Die Hard Trailer
Facebook is a social utility that connects people with friends and others who work, study and live around them. People use Facebook to keep up with friends, upload an unlimited number of photos, post links and videos…
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VJ Daniel Mananta @vjdaniel 29 Oct
1928: SOEMPAH PEMOEDA | 1965: SUMPAH PEMUDA | 2010: 5uMp4h P3MuD4 | 2012: cuuumpah? Miapah?!
Retweeted by neni rahmawati, Oktaviana Titan I. and 3669 others
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Damn Its TRUE! @damnitstrue 30 Oct
Perfect guy is not the one who has more money or the most handsome one you'll met. Its the one who knows how to makes you smile everyday.
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Ramalan Indonesia @TweetRAMALAN 30 Oct
#FaktaVirgo: Pandai bergaul, rajin belajar, Mudah panik/tegang bila menghadapi masalah
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Belieber @BieberCore 30 Oct
I bet Justin's smiling at his phone screen right now because Beliebers remember this 1 year later #ShowYourHearts pic.twitter.com/B22u1kFF
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Alfredo Flores @AlfredoFlores 30 Oct
Dallas! Thank you. instagr.am/p/RZGAQ8Sv9H/
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About P28000364 Survey

 

nggota yang terhormat agus doni kristanto 
 

ID Online Survey Survei baru! Saranan dan anggapan Anda sangat berguna bagi meningkatkan kualitas produk.Jangan ragu, ayok menyertai!
 

INformasi survei
Nomor survei: P0005079
Nama survei: A Study about P28000364
Panjangnya: 10menit
Angka bonus: 100angka
akhir Waktu: 2012.11.10
Masukkan survei: http://oid.ipanelonline.com/assign.html?pid=P28000364&uid=7b9l4rTAuhY6V3x
 
 
Janjian kami
1. Asal anggota tidak mendapat angka dengan mengulangi rekeningnya atau cara illegal lain,iPanel Online menjanjikan bahwa kami pasti akan memberi Anda angka.Asal Anda menyelesaikan survei,Anda pasti akan mendapat hadiah kami dengan penukaran.
2. Kami tidak akan mengeluarkan informasi Anda..
3. Ajuran dan informasi yang Anda sajikan dalam survei semuanya untuk menyelidikan data survei dan statistik.Kami tidak akan mengenai informasi pribadi Anda

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Penukaran
Hadiah anda akan dibayar dengan Paypal account. Silahkan kunjungi ke www.paypal.com untuk mendaftar account Paypal; setelah itu update ke profil anda.
Pada saat anda mengajukan penukaran, sistem kami akan langsung mengalihkan ke account Paypal anda. 
  

 

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Senin, 29 Oktober 2012

Appreciate Your Employees The Wegmans Way

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Greg no tie
Greg Smith
Lead Navigator

 

PERSONAL MESSAGE FROM THE    

CAPTAIN OF THE SHIP                                        Buoy  

  

It's been a beautiful fall in Georgia this year and I've been fortunate to have business across the state. A few weeks ago, I spoke at the Conyers/Rockdale Chamber of Commerce's Leadership program at Lake Oconee. Then, I kicked off another leadership program for a client at Chateau Elan.    

 

Coming up - I leave on Nov. 2 for Diriamba, Nicaragua! With 18 other men, we will build 12 houses in four days for people in need. We are excited and will be sure to post pictures on the Chart Your Course website when we return. While I am out of the office you can always contact Cathy at (770) 860-9464  or (800) 821-2487.

 

Helping you Chart Your Course!

 

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Gregory P. Smith

President and Lead Navigator

 

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Appreciate Your Employees the Wegmans Way
What is your business' most valuable resource? Its location? Its size? Its technology? Hardly. Despite the value of all of these factors, the resource with the most potential to elevate and drive your business is its people.

 

Whether it's the people on your front line or your back end, employee satisfaction leads to customer satisfaction, which leads to a business' success. So how does a business create a pro-employee environment? At Wegmans' Food Markets, a $5.15 billion supermarket chain with 35,000 employees and 80 stores in the northeast United States, you state your commitment to your workers in your tag line. Simple and powerful, Wegmans' philosophy is "Employees first, Customers second."

 

The philosophy has paid off as Wegmans has won hundreds of customer service, community and best place to work awards over the years. In fact, it's made Fortune's "100 Best Companies to Work For" list every year since it started in 1998. Wegmans' employee retention is also impressive at just 8 percent, half of the average for its industry.  

 

To attract and retain the best workers Wegmans relies on traditional methods - competitive pay, solid training and comprehensive benefits. But it goes further with values and best practices that make its stores a place employees love to work and customers love to shop. Here are some examples.

 

Training. Wegmans invests the necessary time to properly train its workers. Full-time employees' training averages around 6 months, and part-time employees' more than a month. In fact, Jo Natale, Wegmans director of media relations, says the store spends $1.5 to 2 million on labor costs in the six months prior to opening a new store. She says the company wants to be sure all employees have adequate time to participate in its onboarding programs, as well as live training in the store.

 

Communication: Communication is critical for building trust with your employees. Wegmans realizes this and aims to be transparent with its workers about its plans and strategies. "We don't ever want anything important happening that our employees don't hear first from us," said Natale. "We try to always give managers plenty of time to familiarize all staff with any changes so they aren't taken off guard." The strategy has been effective. In its best places to work poll, Fortune magazine asked employees, "Does management have a clear vision where it is going?" A whopping 96 percent of Wegmans employees answered yes. The dynamic builds trust with employees fulfilling their need for job security.

 

To continue reading this article, and learn more ways Wegmans motivates its employees, visit our BLOG.

 

 For additional articles and resources click here!

Employee Selection and Development Assessments

 

Hiring and promoting the right people into the right jobs is the first step in accelerating organizational performance. Our talent management solutions and employee and management assessments allow you to hire, develop, promote and retain top performing people. We provide a portfolio of personality assessments, job matching, 360 leadership assessments, DISC training workshops and certification programs.  

 

  More information

Industry Facts and Figures

Strong Customer Service Can Significantly Boost Sales 

 

According to a 2009 Gallup report, businesses whose employees and customers reported high satisfaction saw a 240 percent increase in net profits. Also, American Express' 2012 Global Customer Service Barometer said customers who felt they received considerate, informed and timely service would spend 13 percent more with that business. And if the customer used social media for reviews and recommendations, they would spend 21 percent more.

Upcoming Training Opportunities

 

DISC Certification Training Program  

(Live Webseminar) 

 

Individual personality styles have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help you identify these variances, hire the right people, reduce conflict, improve communication and unleash team performance.  

 

Classes are conducted in four, 90-minute sessions.  

 

Upcoming class dates 

 

November 13, 15, 19

2:30-4:00


December 3, 5, 10

3:00-4:30 ET 

 

Cost: $1195 per person
 
Fourth session is a one-on-one session scheduled with each student


 
Call or email us for more information.

 1-800-821-2487 or 770-860-9464

    Tools and Resources
Online Leadership Development Courses

Our leadership and management training courses will help you advance your career by learning the critical skills needed to become an excellent manager or supervisor - retaining your best people, motivating, delegating, resolving conflict, coaching, counseling and more.
 
We invite you to take a few minutes to experience our free demo today.
Fired Up! Leading Your Organization to Achieve Exceptional Results    

 

Fired Up! is a leadership book full of tips and strategies that show people how to manage, lead and motivate people at work. Learn to improve your leadership skills, deliver exceptional customer service, build effective teams, improve communication, hire the right people and retain them as long as possible, make more money and grow your business.

$19.95  E-Book

Service First Video Library

 

The Service First Customer Service Video Library is a powerful video-based training system founded on group interaction and designed to train the entire workforce on the art of exceptional customer service. The Service First Video Library helps employees become the best they can be!

 

Service First Video Library-12 DVD's and Free Bonuses

$1695  FREE SHIPPING

 

More information 

If you find our information interesting, please send it to your friends. The Navigator Newsletter is received by over 35,000 subscribers in 49 countries, in addition to other websites and magazines.

 

Copyright 2012 by Chart Your Course International--reproduction for publication is encouraged, with the following attribution: "Chart Your Course International, by Gregory P. Smith, Copyright 2012. Sign up and receive free articles, tips and newsletters at Chartcourse.com  (770) 860-9464  (800) 821-2487

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Chart Your Course International | 2814 Highway 212 | Conyers | GA | 30094