|  Personal Message from the Lead Navigator Emotional Incompetence
Have you ever heard someone say, “You have a bad attitude!” It is great to work with people you like. However, it is a nightmare when you have to work with people you don’t. There are people who seem to enjoy making others miserable, creating chaos and conflict. Those negative feelings affect an entire team or department. The impact is even worse, when it is an executive or a manager causing the problems. It ruins it for everyone and makes it a miserable place to work. This is what I call, emotional incompetence.
As a leader, your credibility is at stake if you wait too long to take action or do nothing about it. Make sure you read the article below and attend the complimentary webinar on June 6 called, Using Assessments to Hire, Build Teams and Develop High Performing People.  President and Lead Navigator Gregory P. Smith
Planning a training meeting, retreat or need a dynamic speaker?
Keep us in mind if you need a speaker, trainer, or facilitator for an upcoming meeting or conference. In addition to Greg, we have several other outstanding individuals at different fee ranges. Contact us for further information. 770-860-9464
You Have a Bad Attitude!
Managing Personality Conflicts and Negative Attitudes in the Workplace
“I’ve got great people on my team. They just don’t always get along. Sometimes I feel more like a referee than a manager.”
They’re here, there, everywhere. They upset managers and fellow employees--even themselves. Who are “they?” If you haven’t already guessed, “they” are the negative employees most people encounter in the workforce at some point. If not carefully managed, they can suck the energy out of your business and your personal life.
What is a negative employee? They are people with poisonous attitudes and behavior patterns who negatively influence the people around them. Negative workers come is various shapes and sizes. Sometimes they spread rumors, gossip about coworkers, or bad mouth their superiors to their faces and behind their backs. Basically, they are unhappy people who resist the positive efforts of others.
Managers often hesitate to terminate them if they are productive or have special skills/experience. Sometimes managers do not understand the amount of stress a person with a bad attitude creates. It may be hard to accept a negative employee who did a good job, but at the expense of the productivity of others. Yet, ignoring or tolerating the problems and atmosphere they create can easily and quickly result in dissatisfaction among other employees.
What can a supervisor/manager do when faced with this unpleasant dilemma?
First, analyze the situation. How much does the person contribute to the overall success of the office/department/business? How much do they contribute to creating personality conflicts with other employees? How doe s that unhappiness translate into reduced productivity and enthusiasm? How much of your time as a manager are you using to control the situation? What are the legal ramifications (if any) of discharging the employee?
Continued on website:
http://chartcourse.com/conflict-resolution-article.html
Upcoming Educational Opportunities
Using Assessments to Hire, Build Teams and Develop High Performing People
Have you ever made a wrong hiring or promotion decision? Do you have people who have difficulty communicating with others? This webseminar explains how to integrate DISC and other online assessment tools into training, selection, communication and professional development applications. People are unique and have different temperaments and personalities. These differences have a direct impact on how we behave with each other, communicate and perform. Interviewing and resumes are becoming less reliable. Assessments provide you an unemotional evaluation of an individual’s behavior, attitudes, values and talent – qualities difficult to judge in an interview alone. Complimentary webseminar
Limited seating
Wednesday, June 6
3:00-4:00 p.m. ET
https://www2.gotomeeting.com/register/246128826
 DISC Certification Training Program
(Live Webseminar)
Individual personality styles and preferences have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help hire the right people, reduce conflict, improve communication and unleash team performance.
Our live web based DISC training program is a popular choice for those who would prefer to avoid travel and enjoy the convenience of a webinar format. Classes are conducted in three, 90 minutes sessions.
Upcoming dates:
June 4,7,11
2:00-3:30 ET
July 23, 26, 30
3:00-4:30 ET
August 13, 16, 20
3:00-4:30 ET
Cost: $895 per person
Click below or call for more information 800-821-2487 or 770-860-9464
http://ow.ly/6Ogw4
|
| If you find our information interesting, please send it to your friends. The Navigator newsletter is received by over 35,000 subscribers in 49 countries, in addition to other websites and magazines. Copyright 2012 by Chart Your Course International--reproduction for publication is encouraged, with the following attribution: From "Chart Your Course International," by Gregory P. Smith, Copyright 2012. (770) 860-9464 (800) 821-2487   |
Tidak ada komentar:
Posting Komentar