 | Hi motobltr  I hope you enjoy this month's Navigator Newsletter. I know you are a busy person, but I would like one minute of your time to evaluate our website with this one question survey.
Charting your course,
Gregory P. Smith President & Lead Navigator Chart Your Course International Inc. |
| Crucial Elements Of Success In Sales Development |
 Not everyone is cut out for sales positions. If you are in a business that relies on team member's ability to drive a sale, then it is in your best interest to understand the qualities of successful sales members. Passionate, Driven, Motivated - In order to be successful in sales it is important for you to have individuals that are passionate, driven and motivated. They need to be self-starters that can go out there and make the sale. You need people that desire to sell your service or product and are willing to do what it takes to get the job done. These people are driven individuals that want to be successful. They know their success is based largely off the success of your business. Competitive - Those that are naturally competitive are usually the best in sales. They thrive in environments where commission is the reward for their hard labor. Of course, not all competition is healthy for a business, because it can pit employees against one another. However, putting together teams that compete against each other with incentive based rewards is a perfect way to see growth in your business. Competitive people want to win. Problem Solver - Every day, customer's find your business, because they have a problem. You are offering something that will solve the problem for them. It only makes sense that your sales team has to be made up of individuals that know how to solve problems. You want people that will handle a customer's questions and offer real solutions. If a customer feels that the sales rep knows what they are talking about and trusts them, they will be more likely to use your services. Confident and Self-Aware - These skills aren't necessarily at the top or your list when thinking about your sales team. However, confidence is gold when it comes to selling your business. Customers won't buy from you if they don't think your team is confident in the service. Not only is confidence key, but being self-aware is also important. You want individuals that understand themselves and have a good idea of who they are. Self-aware individuals pick up on the needs of others much more quickly. When building a successful sales department, these are the characteristics you want in your team.t Need help developing your Sales Staff? Contact us today!
~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved. |
| Do You Need An Improved Business Plan? |
 The tactics and plans that you put together to start your business will not work forever. As the company grows and dynamics change, you will need to re-evaluate. Improvements to your company can always be made and should remain a top priority if you plan to stay relevant in business. Need For An Improved Business Or Profit Plan It is important that you re-evaluate your current business plan. There are a few things you need to determine when putting together your evaluation. - What is your company's ability to make a profit?
- Do you work from a defined profit model?
- Do you have an understanding of how customer intelligence impacts your profitability?
- Would you say your sales process is well developed?
Take the time to really evaluate and answer these questions honestly. Customers Are Migrating Away From Your Products Or Services Many businesses are encountering this major challenge. Their customers are moving away from the businesses' products and services. Here are some things to consider in regards to losing customers. - Do you have a customer intelligence plan in place to stay ahead of your customers' needs?
- Do you have an understanding of the people that are your customers' customer?
- Have you made customer service part of your performance plan?
- When employees show exceptional customer service, do you reward them?
Without your customers, your business will not increase in profits. Need For A Flexible Planning Model If you want to increase your profits this year, there are some things you need to make sure you have in place. First of all, you need to have a real understanding of what it will take for your business to grow. For companies that are operating in crisis mode, a short term plan is critical. You should put together a plan that will get you through the next 6 months. You also need to put in place a feedback loop that will help you to improve your processes. The feedback from others will help you understand if you are meeting consumer needs. Project Management And Resource Coordination Challenges Your business needs to focus on having better staff buy in. Without a strong vision and a mission that the team understands, you will only get as big as you can on your own. As a business owner, you need to identify your core values. Once you identify these values, you can't just talk about them. Instead, you must model the values for the team. Growing a business takes intentional planning and forethought. With the right formula in place, you will be on your road to success. t Need help with your Business Plan? Contact us today! ~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved |
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| Clarify Your Personal Career Goals |
 In whatever career path you have chosen, it is important to regularly re-evaluate your personal career goals. When you have a clear idea of where you are going then you can reach these milestones more easily. In order to be successful in attaining your goals, there are some key things you have to establish in your mind. Define Your Career Goals - Before you can begin reaching your career goals, you must decide what they are. This is something you must determine for yourself. If you allow someone else to define your goals, then you will be less likely to achieve them. In order to define your goals, start by envisioning where you want to be in 5-10 years. Then work backwards on what needs to be done to reach that vision. If your goal is to increase the amount of people you want to hire, then clearly define what it will take to get to that point. You will need to determine how much growth has to happen in the company and the ways to see that growth happen. Set Attainable Milestones - It is so easy to be end goal oriented. You will easily feel overwhelmed if your only goal is the big goal at the end. It is best to set for yourself smaller goals that are short term which will help you to reach the long term goal. When you do this, you will have something to work toward. Celebrate the Victories - When you have reached one of your milestones, take time to celebrate and acknowledge your success. However you choose to rejoice in this accomplishment, be sure you share that with other people in your life. Anytime you feel successful in something, you immediately feel like working harder. This goes a long way in reaching your defined goals. Make Intentional Decisions - All along the way, you should be making intentional decisions that will lead you to the goals you have established. When you have clearly defined your short and long term plans, it will make it easier to know which decisions are right for your course, and which are not. Do not be afraid to change your goals during the process. New opportunities may present themselves that will help you be successful in your career. Whatever you do, make certain that you always have a clearly defined plan in place.t ~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved |
Improve Your Emotional Intelligence
Research over the last 20 years has shown that individuals who have developed their Emotional Intelligence are between 40 -122% more effective, especially in roles that require influencing and guiding other's choices (such as leaders, sales and customer service). It has been said that the EQ (or understanding of Emotional Intelligence) will trump having a high IQ due to the power of Emotional Intelligence to assist in collaboration and productivity.  The Emotional Quotient provides simple, systematic and accurate feedback for developing one's emotional intelligence. With an increase in EQ, individuals and teams will enjoy a significant improvement in their personal and professional relationships, as well as more rewarding interactions with others.
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