 | Hi motobltr, 
Please enjoy this month's Navigator Newsletter.
Cathy and I wish you the best holiday season and a Merry Christmas.
Gregory P. Smith  President & Lead Navigator Chart Your Course International Inc. |
Diagnose the Health of Your Organization 
With 2017 fast approaching, it is a good time to diagnose your business. Take our quick, five minute survey and recieve a personalized Growth Plan to address the issues we find. The survey addresses productivity issues including employee retention, engagement, turnover and loyalty. |
| Processes And Procedures Matter |
 In a growing business, there are many challenges. One such challenge is putting together manuals that outline new processes and procedures in the company. Not just the putting together of the actual manual, but getting a working system in place is difficult. It is very important that as your business grows, you implement new ways of doing business. There is no way to keep working things the same way you used to when the volume of business changes. Here are some things you need to consider when putting together procedures for your business. What is the Employee's Role? Employees must understand their role in the process in order to be efficient in the business. When they have no idea what part they play, they will waste a lot of time aimlessly wandering around waiting for the next step. Processes and procedures need to clearly outline what each person on the team is expected to do. It is also helpful that everyone in the company has an understanding of what their team members' roles are. Who Does the Employee Report To? As part of the process and procedures of your business, it should be made very clear who each person reports to. There needs to be a well-established feedback loop that allows staffers to communicate their problems. This allows the management team to dole out resources and brainstorm ways to solve the problem. Employees Need to Be a Part of Creating the Process There is no way for one person to understand all of the problems that are being faced in the company on a daily basis. It is important that each employee helps to create the process and procedures for their position. They have firsthand working knowledge of how things work and issues that arise with the existing procedures. It is important that you keep up the pace when it comes to developing procedures in the business. This is an aspect of running a company that must be re-evaluated on a regular basis. We would love to hear your comments. Please contact us today! t ~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved. |
  Special Sale! Fired Up! Leading Your Organization to Achieve Exceptional Results
Regular price: $19.95 Sale price: $14.95Learn dozens of ideas and leadership strategies on improving performance, motivating your people to new levels and innovative ways to grow your business. Studies show the personal actions of the leader are the most important factor in motivating and retaining employees as well as contributing to the financial success of the organization. Fired Up! is a leadership book full of tips and strategies that show people how to manage, lead and motivate people at work. Learn to improve your leadership skills, deliver exceptional customer service, build effective teams, improve communication, hire the right people and retain them as long as possible.
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| Starting Off The New Year: Implementing New Year Goals |
New Year's is the time when goal-setting permeates our work life, home life and even the entertainment and social media arenas. We get the chance to reflect on the last year and set goals that will launch us into a fresh start and new beginning.  While setting goals is important, we often forget them just a few months into the year. Making goals is the easy part; developing plans and implementation is far more difficult for any business. 4 Tips to Actually Implement New Year Goals Document Your Goals - Write your goals down. This first step should not be skipped. Be as detailed as you want but get your thoughts down on paper. How can you implement something that is a hazy thought from months ago that you sort of mulled over for a while. You can't implement what you don't have set as a clearly written out and defined goal. Set Benchmarks - Your goals need to be measurable. The best way to pull this off is to set benchmarks. Your company can track progress via a goal board, spreadsheet, announcements or some other method. However, you need to set goals that can be measured success wise throughout the year. Benchmarks will enable you to track how far you've come and where you need to be. Celebrations and Rewards - If you want to help your company with goal implementation, you may need to provide an occasional incentive. When your team hits their benchmarks, celebrate with them. You could buy your team lunch, take them to coffee or let them leave a little early on Friday. Also, consider providing a small reward or bonus to spur your team onward with the company's goal and vision. Appreciation, praise and a pat on the back shouldn't be underestimated either. You'll need everyone on board to implement your business goals and a little encouragement is beneficial for both you and your staff. Teams Buy In - If you want to see your goals become a reality, you must get your teams buy in. Let them help set the company's goals. Ask them for feedback on your vision. You will see that it's easier to have your goals implemented if everyone is on board with the plan. Establishing goals is necessary for any business. As the New Year approaches, be sure to set goals that can be tracked, celebrated, and are reasonable to those that help you carry them to completion.t "A goal without a plan is just a wish."~ Unknown ~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved
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Master DISC Training Program (2 Days) January 17-18 (Atlanta) | March 21-22 | May 16-17
DISC Certification Training Webinar Choose the month you would like to attend: January 23, 25, 30, Feb 1 (New dates) | February 13, 15, 20, 22 | March 6, 8, 13, 15
3:00-4:30 ET
Contact us about discounts for Military/Veterans Government & Education DISC Alumni Call or email us for more information. 800-821-2487800-821-2487 FREE or |
 Let's take a closer look at this word, "unrealistic." Was it realistic, in the early 1960s, for John F. Kennedy to proclaim that we would put a man on the moon by the end of that decade? Ten years ago, was it realistic to believe that millions of people worldwide would be exchanging e-mail messages every day? Was it ever realistic to believe that a sheep could be cloned? As you'll probably admit, all of these things were unrealistic. And yet, all of them were accomplished! Why? Because certain people dared to "dream big" and took the steps necessary to bring their visions into reality. Take a moment to think about it. Are there any goals that you have given up on ... or hesitate to pursue ... because you decided they were "unrealistic?" Here are some ideas that will assist you in bringing your dreams into reality: 1. You wouldn't have the dream unless you could implement it. The universe does not waste its efforts by giving you the desire to accomplish something ... unless you also have the potential to achieve it. Now, no one said it would be easy! Your goal may take years to attain, and there may be numerous setbacks before you can claim victory. 2. A positive attitude is the foundation. You can achieve something extraordinary only if you have a dynamic positive attitude and a strong belief in yourself and your abilities. 3. Don't expect others to feel and see your vision. You may be able to picture your outcome in vivid detail. This is your personal vision. But don't be discouraged when you find that others (even those close to you) can't "tune into" that dream. All that counts is that you see it ... and feel it. 4. Enthusiasm is crucial. Bold objectives are achieved by those who are "on fire" about accomplishing them. So, are you excited about your goal? When you are speaking about that topic to others, can they sense your passion? If you are lukewarm about achieving your goal or are just in it for the money, you probably won't succeed. Also, if you are trying to achieve a goal that someone else has set for you -- but your heart isn't in -- you will face disappointment. 5. Commitment gets the job done. Sure, many people are excited at the outset. But, they quickly lose interest when obstacles appear in their path. And, with any "unrealistic" goal, you can bet that the trip won't be all fun and games. You're going to face some tough times. Those who are committed have decided that they are in it for the long haul -- however long that haul may take. 6. Your everyday progress will look quite ordinary. When you look back at the accomplishment of most "unrealistic" goals, you're going to find that they were achieved by harnessing the power of cumulative efforts. Thus, if we view a snapshot of each day along the way, no single day's accomplishments would look extraordinary or monumental. However, by making these efforts day after day, the individual created a momentum that propelled him or her to the desired destination. Remember, you don't climb a mountain with one giant leap. 7. There are no guarantees. By the way, is there a chance that you could embark on a challenging goal ... and not reach it? Absolutely. But, when you set an ambitious objective and give it your all, you are a winner and can hold your head high regardless of the end result. So, do you think that you could double or triple your income -- or come up with an idea that could drastically improve your company or your community? Whatever your big dream might be, don't worry that it is "unrealistic." People are achieving "unrealistic" goals every day. As Thomas Edison said: "If we all did the things we are capable of doing, we would literally astound ourselves.t ~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved. |
  Award Winning E-Learning Courses Advance your career by learning the critical skills needed to become an excellent manager. Course completion certificates included. Individual or organization wide learning.
We are excited and honored to announce our new online courses won the 2016 award for "Best Mobile Learning" from the International E-Learning Association (IELA). It was a fantastic recognition of something we've always known internally -- our courses are the best in the world! |
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