Dealing With Poor Performing Employees | Navigator #181

www.Chartcourse.com | Navigator #181

PERSONAL NOTE FROM THE LEAD NAVIGATOR Join Our New Blog! I want to personally thank you for subscribing to the Navigator Newsletter. With all the content available on the Internet today, I appreciate the fact you have stayed with us over the months and years. Eventually the Navigator Newsletter may cease to exist. We are going to the next level or interactivity and have created a new blog called the High Performance Organization. Soon we will migrate the Navigator Newsletter to a blog based subscription. I invite you to subscribe to the blog and continue receiving updates from Chart Your Course International. Why you should join this blog: >You may post your questions >Add your own content >Collaborate and share your ideas with others >Access other content from high caliber authors and topic experts Sign up today by going to this site: http://www.highperformanceorganization.com/   President and Lead Navigator Gregory P. Smith, MS   LEADING CHANGE OR JUST LOST AS USUAL? Yogi Berra said, “If you don’t know where you’re going, you’ll end up somewhere else.” Have you ever been lost before? Embarrassing but true—I am terrible with directions. I get lost when driving. Here is a funny clip from one of my presentations about getting lost in Jekyll Island. View YouTube Video   DISC Certification Group Coaching Training Program (Webseminar) Upon successful completion of the training, you may teach and conduct workshops in your organization or training practice. Each class is limited to five people. Upcoming dates: September Class September 13, 19, 22 3:00-4:30 p.m. ET October Class October 3,5,11 3:00-4:30 p.m. ET   Cost: $795 http://www.chartcourse.com/disc_certification_training.html Two-day Master DISC Certified Behavioral Strategist Program (Atlanta) Participants will learn how to communicate using the DISC language as a way of understanding themselves and others. The workshop incorporates a behavioral assessment to give a more complete understanding of what DISC is and how to use it to interact with others and to appreciate their behavioral styles. Class dates: September 20-21 October 18-19 Cost: $1950 Poor Performing Employees: Cause and Effect One of the biggest issues facing businesses is the failure to deal with poor performing employees. According to an article written by Andy Blumenthal, it costs businesses an estimated $105 billion annually to deal with poor performers. One major factor contributing to poor performance is the managers themselves. Businesses that do a poor job selecting and training managers are the ones who should get the blame. Failure to address the issue not only costs billions in low productivity, but also damages the morale and motivation of top performing employees. “Why should I go the extra mile, when my coworkers are slacking off?” As a result, this could increase employee turnover, lower productivity and limit opportunities to grow the business. Sure, you have to deal with the problem employees and poor performers, but first ask yourself, "Did you hire them that way or did you make them that way?" The answer to this question, should tell you where to place your efforts -- hiring better people, improving your performance management process or training and developing better managers. Look for the root cause before taking action. In some cases you may need to focus on your managers first. Maria Glasso of the Dynamic Research Corporation said, “I believe people would rather work for the best manager at the worst company rather than the worst manager at the best company.” Synovus Financial has a commandment for their managers that says, “A manager’s most important role is to serve, grow, and inspire his or her people—with no exception.” Resources: Developing Performance Goals and Standards Improving Work Habits Providing Performance Feedback How to Deal with Poorly Performing Employees TOOLS, PRODUCTS and RESOURCES 360 Feedback Performance Evaluations 360 assessments are powerful tools for helping individuals improve, grow and develop their skills. Our assessments gather information about an individual's performance as seen by his/her boss, self, peers and direct reports. More information The KEY to Changing Behavior and Improving Performance Developing and Coaching Others is about how managers can effectively improve the attitudes and performance of their team members. As a result they will become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference.  Facilitators kit and online management course available. More information How many meetings have you attended that are just the same old thing -- boring gatherings you can't wait to leave! Here is an opportunity to make your next meeting, class or team building event something dynamic and interesting. Click here.         JOIN OUR BLOG

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Greg Smith
President
Chart Your Course International
2814 Hwy 212,SW
Conyers, GA 30094
770-860-9464
800-821-2487
http://www.ChartCourse.com